Riding168 Privacy Policy — How We Protect Your Data
This policy transparently explains how riding168 collects, uses, stores, and protects the personal information of platform users in Malaysia. Please read it carefully before registering or using any of our services.
Information We Collect from Users
When you register and use the riding168 platform, we collect various types of information to ensure our service runs smoothly and securely. The information collected falls under the following categories:
Personal Account Information
This includes your username, email address, mobile number, and identity verification details provided during registration. This information is required to create and manage your riding168 account.
Device & Browser Information
We collect technical information about the device you use to access the platform, including browser type, operating system, IP address, screen resolution, and app usage data. This helps us optimise the user experience across all devices, including Android and iOS mobile phones.
Payment Information in MYR
When you make deposits or withdrawals in Malaysian Ringgit (RM/MYR), we retain the necessary transaction records. However, riding168 does not directly store your full card number or bank account details — all financial transactions are processed through approved, secure payment gateways.
Platform Usage Data
This includes pages you visit, bets placed, games played, session duration, and other in-platform actions. This data is used to enhance the user experience and detect any suspicious activity.
How Your Information Is Used
Riding168 uses the information collected solely for purposes related to the provision and improvement of platform services. The primary purposes for data use are as follows:
- Securely processing account registration, identity verification, and user login.
- Processing deposit and withdrawal transactions in Malaysian Ringgit (RM/MYR) accurately and promptly.
- Providing responsive customer support whenever you reach out to our team.
- Sending important notifications related to your account, security, or changes to platform policies.
- Identifying and preventing fraud, money laundering, or any unlawful use of the platform.
- Analysing platform usage patterns for technical improvements and a better user experience.
- Complying with legal obligations and regulations applicable to platform operations.
Riding168 will not use your personal data for third-party advertising purposes or sell your information to any external entity without your explicit consent.
Cookies & Tracking Technologies
The riding168 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our platform.
The types of cookies we use include:
- Session Cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference Cookies: Saving your preferred language and display settings so you don't have to reconfigure them each time you visit the platform.
- Analytics Cookies: Collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
- Security Cookies: Helping detect suspicious activity and protecting user accounts from unauthorised access.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged in.
Data Storage, Security & Third-Party Sharing
How We Store and Protect Your Data
Riding168 uses SSL (Secure Socket Layer) encryption for all communication between your device and our platform servers. Passwords are stored in cryptographic hash form — meaning we cannot read your password in plain text. All sensitive data is held in server environments protected by strict access controls.
We retain user data for as long as necessary to fulfil the original purpose of collection, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
Riding168 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in certain limited circumstances, we may share information with:
- Service providers that support platform operations — such as payment gateway providers and cloud services — are only permitted to use data for purposes specified by riding168.
- Competent authorities when required by law or a valid court order.
- Other parties with your explicit consent.
All third-party providers we engage are required to uphold data security standards equivalent to our own policy.
Your Rights as a User & How to Contact Us
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal obligations and platform operational requirements.
Changes to This Privacy Policy
Riding168 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or their registered email address. The "Updated" date at the top of this page will always reflect the latest version of the policy.
How to Contact Us About Privacy
If you have any questions or concerns, or wish to exercise your data privacy rights, please reach out to the riding168 support team:
- Email: [email protected]
- Via in-platform live chat (after logging in to your account)
- Review FAQ page for answers to common questions
We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
Ready to Get Started?
Understanding how riding168 handles your data means you can use our platform with complete confidence. Register an account today or log in to pick up where you left off.